If you are trying to import your existing list of Knowledge Base (KBase) articles into the Zoho Desk, then you can do it quickly with the help of our Import Article option. Instead of retyping or copy-pasting the articles into the editor, you can import them directly from your desktop or a cloud storage service one at a time. Moreover, when you import a file, the file name and its contents are directly copied into the article's title and description respectively